We list fewer experiences than anyone else.

Viator quotes 15% for an operator who's one of a thousand listings on a search-results page, getting 0.5% conversion at best. The 5% premium pays for editorial coverage — a proper journal piece written by our editor — plus 8–12% conversion from travellers who've already read about you. The maths favours Cavale at any reasonable booking volume.

From first contact to live listing: 60–90 days on average. Two weeks for the conversation and agreement, two to four weeks for the vetting visit (we book around your real availability, not yours), two weeks for the editorial draft + your fact-check, then we go live. Faster if you're closer to home; longer for hard-to-reach destinations.

We do, in full. Linda or Alexander books the experience as a normal customer would, pays the operator's listed price, takes notes, and we don't disclose we're vetting until after we've been. That's how we keep the editorial honest.

You fact-check, we edit. You correct anything that's factually wrong (the wrong year, the wrong route, the wrong number of crew). You don't change the voice, the framing, or the points we choose to emphasise. The storytelling stays ours — that's why readers trust it.

We'll tell you honestly. Sometimes it's a fit issue — you're a great operator but your audience isn't ours. Sometimes it's a quality issue — we'll explain what we saw and what would change our mind. We don't ghost. We've turned down operators who later improved and signed a year later.

Direct bank transfer in your local currency, within 10 business days of trip completion. The traveller pays Cavale, we hold funds until completion (covers cancellations + the 14-day refund window), and then we send you 80% of the price. We never hold funds beyond completion — your cash flow doesn't subsidise ours.

Free cancellation up to 14 days before departure — full refund to the traveller, no commission to Cavale, no charge to you. Inside 14 days the standard policy is operator-determined; we encourage a graduated tier (50% refund 7–14 days, 0% inside 7) but it's your call. We don't take commission on cancelled trips.

Yes. We don't ask for exclusivity. What we do ask is that the experience we vet is the experience travellers receive — same itinerary, same operator on the ground, same quality. If a third-party platform pushes you to cut corners on group size or itinerary, that's on you to manage.

Tell us. We need a current insurance certificate on file at all times — if it lapses, your listing pauses until it's renewed. If you change ownership, hand off operations, or fundamentally change the experience, we ask for a 30-day heads-up so we can re-vet or update the editorial accordingly.

No. We list across budget, premium, and luxury tiers — typically one to three operators per destination per tier. What matters is whether the experience is memorable, not the price point. Our travellers book £200 day trips and £4,000 itineraries with the same conviction, because both come with the same editorial vetting.

No. You invoice Cavale Travel Limited (UK) for the operator's 80% share of each booking; how you handle taxes locally is your responsibility. We provide a clean monthly statement of bookings + payouts so your accountant has what they need. We're not your accountant.

We list one to three operators per destination per pricing tier. If your destination already has its allocation, we'll keep your application on file but won't sign you. We tell you that upfront. If we sign you, the catch is editorial — we ask for time on the ground, honesty about the experience, and patience while we write the piece properly. The reward is fewer competitors, prompter payment, and travellers who've already read about you.